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Frequently Asked Questions (FAQ)

Q - How Can I tell if I am connected to the Internet or not, using Windows 95 or 98?

Q - How do I set up my computer so it will automatically Disconnect me from the Internet after a specific amount of idle time?

Q - What do I use to browse the Internet?

Q - What program do I use for email?

Q - Why does MSN want to charge me for using the Internet if I already pay RTI for using the Internet?

Q - I can connect to the Internet, but I can not view any web sites using my browser?

Q - I dial into the RTI Internet server but it keeps saying my passwords is wrong?

Q - AOL offers for $9.95 per month an unlimited use, "brind-your-own-access" account - how can I use their services too?

Q - How can I tell if I am connected to the Internet or not, using Windows 95 or 98?
A - When you are connected and accumulating time on-line you will see an icon in the lower right-hand corner (next to the clock) representing your modems established connection.  You may disconnect it by double-clicking the icon and choosing disconnect or right-mouse click the icon and choose disconnect.

Q - How do I set up my computer so it will automatically disconnect me from the Internet after a specific amount of idle time?
A -
In My Computer > Dial-up Networking > right-click your connection and select properties > click the Configure button > click the Connection tab > check the box next to Disconnect call if idle for more than > 15 minutes is the recommended time > Click Okay.

Q - What do I use to browse the Internet?
A - You will need a "browser" program, which may come pre-installed on your computer, or you may buy the software at your office supply or computer store.  An example of a browser program is Microsoft Internet Explorer, Netscape Navigator, Netscape Communicator, etc.  

Q - What program do I use for email?
A - Most of the browser programs also have built-in email programs.  For example Microsoft Internet Explorer comes with the email program Outlook Express or Internet Mail.  Netscape also has a built-in email program.  Windows 95 comes with the Inbox program that can be configured for email use.  You may also use some of the popular stand-alone* email programs such as Qualcomm Eudora or Microsoft Outlook 97, 98, 2000.  *Stand-alone refers to the fact that it is not part of a browser, but may have more capabilities than just email. 

Q - Why does MSN want to charge me for using the Internet if I already pay RTI for using the Internet?
A - MSN is an Internet Service Provider (ISP) if you have already signed up with RTI as your ISP you will not need the internet access services of MSN.  (You will not want to use that program.)

Q - I can connect to the Internet, but I can not view any web sites using my browser?
A - Double-check all the settings using the RTI Internet Connection for Windows 95 / 98, you may have missed a setting that is needed for viewing web sites.

Q - I dial into the RTI Internet Server but it keeps saying my password is wrong?
A - Remember your parameters are case sensitive.  You will need to type them in just as they are written on your parameter sheet.  If you are certain you are typing in your password correctly, you may be typing in your Access User Name incorrectly.  (Don't forget the capital "P" at the end)

Q - AOL offers for $9.95 per month an unlimited use, "bring-your-own-access" account - how can I use their services too?
A - This service allows for you to have RTI as your local ISP (Internet Service Provider) to establish a connection to the Internet then launch the AOL software to access their features and services.  You will want to configure "Dial-Up Networking" using the RTI Internet Connection for Windows 95 /98.  Once you are connected you will launch the AOL software (which is available to download at http://www.aol.com) and log in to their server which will allow you to "access thousands of unique AOL features…" through the "bring-your-own-access" account.  You may call AOL technical support toll free for more information at 800-827-3338 or 888-265-8006.
PLEASE NOTE: just because AOL's service may be unlimited does NOT mean your RTI service is unlimited.  Whenever you have established a connection to the Internet you are accumulating time on your RTI account.

 

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